Deleting a Lock in Vault Enterprise

Administrators may delete a lock from the website.

1. Login to the Master Lock Vault Enterprise website: https://enterprise.masterlockvault.com/
2. Click on the "Locks" tab, select the lock from the list and click the “Delete Lock” button.
3. Before deleting, you will be prompted to save records of the Device ID, Activation Code, and Primary Code. These are needed if you ever intend to unlock or reactive the lock again. You can print, copy to clipboard and email the lock information.

Be sure to save your lock’s activation and code details for future reference. Once it’s deleted you won’t be able to look up its Primary Code in the system, get a Temporary Code, or unlock it via Bluetooth. You will only be able to unlock it using its manual codes, and its Activation Code is required to reactivate the lock in Master Lock^® Vault in the future.

Note that upon deleting any upgraded locks, those upgrades will be lost and that lock will only have whichever features it was originally purchased with if you reactive it in the future.

To verify you truly wish to delete this lock, enter its Device ID in the text field and press the “Delete” button. At this point it will be removed from your system and nobody will be able to get new digital keys or manual entry codes to access it. However, any existing keys or codes will continue working until they expire.