SharedAccess™ List in Vault Enterprise

Master Lock Vault Enterprise with Shared Access Communities enabled allows you to easily share access to your locks with others outside of your Vault Enterprise Organization through a SharedAccess™ List.

• Smart: Look up users within an existing “SharedAccess™” list to easily find an individual that is not in your “My Users” list
• Simple: You do not need to send an email invitation or add them to your VE Account – they act as an authorized guest user
• Secure: They can access only the lock you selected

Add Individual(s) in the SharedAccess™ List to a Group via the Vault Enterprise Website

1. Login to the Vault Enterprise website: enterprise.masterlockvault.com
2. Click on the "Groups" tab to view all created groups
3. Click on the Group name to open the group details, or click "+ Add a New Group" to create a new group
4. Within the group details page, click on the "Users" subtab
5. Click the "+ Add to Group" button on the right to display the SharedAccess™ List
6. Search the list by filtering by Email, First Name, Last Name, or Admin status by clicking on the funnel icon in the first row of the table
7. Enter the criteria to search by and click the "Filter" button
8. Within the filtered list, click the check box next to the preferred name(s) and click "Save"
9. The individual(s) has now been added to the group

Grant Individual Lock Access for SharedAccess™ Users via the Vault Enterprise Website and App

On the Vault Enterprise Website:

1. Login to the Vault Enterprise website: enterprise.masterlockvault.com
2. Click on the "Users" tab and then click on the "SharedAccess™ Users" subtab
3. Search the list or filter by columns:
   • To search, use the search bar at the top of the page
   • To filter by Email, First Name or Last Name, click on the funnel icon in the first row of the table column. Enter the filter criteria and click the "Filter" button.
4. Within the list, click the email of the preferred individual to view the user details screen
5. On the user details screen, click the "Access" subtab and then the "Individual Lock Access" subtab
6. Click the "+ Add Individual Access" button on the right
7. On the Select a Lock screen, click on your preferred lock and click "Next".
   • To filter by Lock Name, Device ID, or Model #, click the funnel icon in the first row of the table. Enter the filter criteria and click the "Filter" button.
8. On the Select Access Time screen, select the Ongoing Access option or customize the Within Specific Dates option and click "Save"
9. The user has now been granted individual lock access

On the Vault Enterprise App:

1. Login to the Vault Enterprise app
2. Tap the "Users" tab
3. Enter the individual's email address in the search bar.
   • If they are not in the SharedAccess™ List and you would like to add a new user to your Vault Enterprise account, tap the plus sign "+" in the top right corner. Complete the New User setup to send an invitation email to join your Vault Enterprise organization.
4. Tap on the name of the preferred individual to view the user details screen
5. On the user details screen, tap the "Individual Access" button
6. On the individual access screen, tap the plus sign (+) in the top right corner
7. On the select a lock screen, tap the preferred lock name. To search the list, enter the lock name or device ID in the search field.
8. On the Select Access Time screen, customize the individual access.
   • For ongoing Bluetooth access following the Standard User Schedule, toggle the "Ongoing Access" option on.
   • To share Bluetooth access within specific dates, toggle the "Ongoing Access" option off and edit the start and end times.
9. Tap "Done" in the top right corner
10. The user has now been granted individual lock access